The Directors and Senior Management of Fairways Financial Services Limited are committed to ensuring that the Financial Services Authority principle of treating customers fairly (TCF) is applied in all areas of our day to day business activites.

In adopting the TCF principle we recognise that fair treatment of our customers is about adding value to the service we offer by aiming to:

- protect the interests of our customers at each satge of the product life cycle, from promotion right through to after sales service

- meet as best we can the unique needs of each customer by offering a transparent, efficient and professional service, and constantly reviewing our service to identify areas for improvement.